Terms of service

Terms of Service

Overview

Welcome to Carters Outlets. The terms "we", "us", and "our" refer to Carters Outlets. Carters Outlets operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with an online shopping experience (the "Services"). Carters Outlets is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing products we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide to us is accurate, current, and complete and that you have all rights necessary to provide this information.

You are responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 - Our Products

We make reasonable efforts to provide accurate information and representations of the products available through our online store.

However, colors, appearance, and other product characteristics may differ from how they appear on your screen due to your device, display settings, or configuration.

We do not guarantee that the appearance or quality of products purchased through our Services will meet your individual expectations or appear exactly as displayed on our website.

Product descriptions, specifications, availability, and other information may change at any time without notice. We reserve the right to discontinue products or limit quantities offered to any person, geographic region, or jurisdiction.

Section 3 - Orders

When you place an order, you are making an offer to purchase the products selected by you. Carters Outlets reserves the right to accept or decline an order at its discretion.

Your order is not considered accepted until Carters Outlets confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Cancellation or modification requests may not be possible after an order has entered processing or fulfillment.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

Your purchases are subject to our Return & Refund Policy.

You represent and warrant that your purchases are for personal or household use and are not intended for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions may change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be shown in your order confirmation.

All prices and transactions are stated in United States Dollars (USD) unless otherwise indicated.

Applicable taxes and any other charges will be displayed at checkout where required.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our store.

You agree to promptly update your information, including your email address and payment details, so that we can complete transactions and contact you when necessary.

You represent and warrant that the payment information you provide is accurate, that you are authorized to use the payment method, and that you will pay all charges incurred at the prices applicable to your purchase.

Section 5 - Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed delivery dates.

Carters Outlets currently ships orders within the United States only.

Orders are generally processed within 1–2 business days, with estimated standard transit time of 6–10 business days.

The estimated total delivery time is 7–12 business days.

The order cutoff time is 5:00 PM (EST) Eastern Standard Time (New York).

For additional information, please review our Shipping Policy.

We are not responsible for delays caused by shipping carriers, severe weather, holidays, high shipping volumes, incorrect shipping information, transportation disruptions, or other circumstances beyond our reasonable control.

Section 6 - Intellectual Property

Our Services, including trademarks, brand names, text, displays, images, graphics, product descriptions, reviews, videos, audio, website design, selection, and arrangement, are owned by Carters Outlets, its affiliates, licensors, or other applicable rights holders and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit materials from the Services without prior written permission, except as permitted by applicable law.

Nothing in these Terms grants you a license or other rights to any trademark, copyright, patent, or other intellectual property belonging to Carters Outlets, Shopify, or any third party.

All rights not expressly granted are reserved.

Section 7 - Optional Tools

You may be provided with access to third-party tools as part of the Services that we do not monitor or control.

Such tools may be provided on an "as is" and "as available" basis without warranties or representations of any kind.

Your use of optional third-party tools is at your own risk and discretion. You should review and understand the terms provided by the applicable third-party provider before using such tools.

We may introduce new features, tools, or resources through the Services in the future. Any such additions will also be subject to these Terms.

Section 8 - Third-Party Links

The Services may contain links to websites or services operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, security, or availability of third-party websites.

If you access third-party websites through links provided on our Services, you do so at your own risk.

Any complaints, claims, concerns, or questions regarding third-party products, services, or websites should be directed to the applicable third party.

Section 9 - Relationship with Shopify

Carters Outlets is powered by Shopify, which enables us to provide the Services to you.

However, purchases and sales made through our store are transactions directly between you and Carters Outlets.

By using the Services, you acknowledge that Shopify is not responsible for the products sold by Carters Outlets or for the transactions between you and Carters Outlets.

Section 10 - Privacy Policy

All personal information collected through the Services is subject to our Privacy Policy.

Certain personal information may also be subject to Shopify's Privacy Policy.

By using the Services, you acknowledge that you have reviewed these privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process information about your access to and use of the Services to provide and improve its services.

Please review our Privacy Policy for additional information about how Carters Outlets, Shopify, and applicable service providers may process personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, reviews, proposals, plans, or other content ("Feedback"), you grant Carters Outlets a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for purposes related to operating, providing, improving, and promoting the Services.

You represent and warrant that you own or have the necessary rights to any Feedback you submit and that your Feedback does not violate the rights of any third party or applicable law.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine violates these Terms or is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

You are solely responsible for the Feedback you submit and its accuracy.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders when information is inaccurate, including after an order has been submitted.

Section 13 - Prohibited Uses

You may access and use the Services only for lawful purposes.

You may not use the Services:

For any unlawful or malicious purpose
To violate applicable laws or regulations
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, threaten, defame, or harm another person
To submit false or misleading information
To impersonate another person or entity
To transmit viruses, malware, or other harmful code
To interfere with the operation or security of the Services
To collect personal information of others without authorization
To spam, phish, or engage in fraudulent activity
To reproduce, duplicate, copy, sell, resell, or exploit portions of the Services without authorization
To use automated methods to access the Services in a manner that violates these Terms or applicable restrictions

We reserve the right to suspend or terminate access to the Services if we determine that you have violated these Terms.

Section 14 - Termination

We may suspend or terminate your access to the Services at our discretion where permitted by applicable law, including if you violate these Terms.

You remain responsible for any amounts due up to the effective date of termination.

Provisions that by their nature should survive termination, including intellectual property, feedback, disclaimers, limitations of liability, indemnification, privacy, and governing law provisions, will continue to apply after termination.

Section 15 - Disclaimer of Warranties

The information presented through the Services is provided for general informational purposes.

To the extent permitted by applicable law, we do not warrant that the information provided through the Services will always be accurate, complete, current, or error-free.

Your use of the Services and reliance on information provided through the Services is at your own risk, except where such disclaimers are prohibited by applicable law.

Section 16 - Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Carters Outlets, Veonira LLC, and their applicable affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, damages, liabilities, losses, and reasonable expenses arising from:

Your breach of these Terms;
Your violation of applicable law or the rights of a third party; or
Your use of or access to the Services.

Section 17 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be considered severed from these Terms.

The remaining provisions will continue in full force and effect.

Section 18 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies referenced herein, constitute the entire agreement between you and Carters Outlets regarding your use of the Services and supersede prior agreements, communications, and proposals relating to the Services.

Section 19 - Assignment

You may not transfer, delegate, or assign these Terms or any of your rights or obligations under them without our prior written consent, where required.

Carters Outlets may transfer, assign, or delegate these Terms and its rights and obligations where permitted by applicable law.

Section 20 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Veonira LLC is headquartered, without regard to conflict-of-law principles.

Any disputes shall be handled in the courts having appropriate jurisdiction over the matter and the parties, subject to applicable law.

Section 21 - Headings

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the meaning or interpretation of these Terms.

Section 22 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

It is your responsibility to review this page periodically for changes.

Where required by applicable law, we will provide notice of material changes.

Your continued use of or access to the Services after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.