Contact information

At Carters Outlets, we are committed to providing reliable customer support and helping you with questions about our products, orders, shipping, returns, refunds, and other store-related matters.

If you need assistance, please contact us using any of the methods below.

Contact Us

• Store Name: Carters Outlets

• Company Name: Veonira LLC

• Email: support@cartersoutlets.com

• Phone Number: +1 (929) 280-7110

• Contact Form: Get in Touch

• Business Address: 847 46th St, Brooklyn, NY 11220, USA

Customer Service Opening Hours

Our customer support team is available during the following hours:

• Monday to Friday

• 9:00 a.m. to 5:00 p.m. (EST) Eastern Standard Time (New York)

Response Time

We aim to respond to all customer inquiries within 24 business hours.

For faster assistance, please include your order number and a clear description of your question or concern when contacting us about an existing order.

What We Can Help With

Our customer support team can assist with:

• Product questions

• Order status and updates

• Shipping and delivery questions

• Tracking information

• Order changes or cancellations

• Returns and refunds

• Damaged, defective, or incorrect items

• General questions about our Services

We appreciate your business and look forward to assisting you.